How To Deactivate a User

Whether for security, management, or organizational reasons, there may come a time when you need to deactivate a user's access to Connect Intelligent Cloud. Here's a concise step-by-step guide to help you achieve this:

Step 1: Access Settings

On your dashboard, navigate to and select Settings.

Step 2: Manage Users

Within the settings menu, click on Manage Users.

Step 3: Search for the User

Use the search bar to locate the user you wish to deactivate. You can search using either their email or their name.

Step 4: Access User Details

Once you've found the desired user in the list, select the DETAILS button associated with their entry.

Step 5: Update User Status

Under the User Status section, you'll see a check box indicating if the user is 'Active.' Uncheck the box "Account is Active" to deactivate the account.

Step 6: Save Changes

Don't forget to click the SAVE button to ensure the changes take effect.

Once done, the user's access will be deactivated, and they won't be able to access Connect Intelligent Cloud until reactivated. If you have any issues or need further guidance, our support team is always ready to help.